Contact Our Luxor Route Desk
We reply within one business day Egypt time. Include arrival dates, hotel or cruise name, mobility notes, and must-see tombs so planners can draft an accurate sheet.
Office and hours
Quick Egypt Luxor Routes LLC7 Khaled ibn al-Walid Street
Luxor, Luxor Governorate 85511
Egypt
Tax ID (ETA): 813-926-475
GAFI Registry: 524891
Phone: +20 95 2378 4610
Email: [email protected]
Walk-in hours Sunday through Thursday 9:00 a.m.–5:00 p.m., Friday 10:00 a.m.–2:00 p.m. Closed Saturday. During Ramadan hours shift one hour later—call ahead.
For cruise pier emergencies on docking day, call before 7:00 a.m. so Laila Mansour can adjust your route before coaches depart.
Before you write
Gather ship name and pier if applicable, balloon voucher numbers, and any pre-purchased tomb tickets. We cross-check Ministry bulletins after receiving your form—expect clarifying questions about knee mobility or child ages because tomb stairs vary sharply.
Response timeline
Weekday submissions before 3:00 p.m. Luxor time usually receive same-day acknowledgment. Full draft outlines arrive within one business day. Cruise docking within seventy-two hours may receive phone follow-up—keep ringer on after submitting.
What to include in your message
Travel dates with arrival and departure hours, hotel name or cruise ship with pier photo if possible, must-see tombs or temples, mobility notes for stairs, existing balloon voucher numbers, and children ages. Missing pier information is the top cause of delayed replies—Esna versus Corniche changes everything.
Languages
We reply in English or Arabic. Driver brief cards default to Arabic with English headings for your reference. French and German summaries available on Luxor Coordinator track only.
Visiting the office
Walk-ins welcome Sunday through Thursday 9:00 a.m.–5:00 p.m. at 7 Khaled ibn al-Walid Street. Bring passport copy if you need VAT invoice for your employer. Street parking is limited—taxi drop at the office door is easiest.
Phone versus email
Email through the form creates a trackable folder for tomb preferences and consent records. Phone suits pier-day emergencies when ships change berths overnight—call +20 95 2378 4610 before 7:00 a.m. Walk-ins without appointments may wait if planners are on West Bank verification cycles; email guarantees queue position.
Privacy of your submission
Form data stays on encrypted Luxor office systems—see privacy policy section on retention. We never share full itineraries with balloon operators without written authorization checkbox on revised forms.
After quote acceptance
Payment instructions arrive by email with bank details for transfer or office card option. Delivery PDFs include revision window dates—reply with changes before cutoff to avoid replan fees listed on pricing.
Form field guidance
Select the track closest to your trip—even if unsure, pick Coordinator for multi-day and we adjust quote downward if simpler. Message box should list must-see tomb numbers like KV62 or Nefertari so Omar checks rotation immediately. Phone field enables WhatsApp voice note follow-up when you authorize in message text.
Accessibility disclosures
Mention knee issues, wheelchair use, or stroller need—ferry versus bridge routing changes entirely. Children ages help us avoid tomb stairs unsuitable for toddlers even when parents insist on Valley of Kings completeness.
Duplicate submissions within twenty-four hours merge automatically when Yusuf replies once referencing both timestamps to reduce inbox clutter for anxious travellers.
Corporate travel managers may CC billing departments—include VAT wording needed on invoice in message box to avoid revision delays after quote acceptance.
Duplicate submissions within twenty-four hours merge automatically when Yusuf replies once referencing both timestamps to reduce inbox clutter for anxious travellers.
Corporate travel managers may CC billing departments—include VAT wording needed on invoice in message box to avoid revision delays after quote acceptance.